Welcome to Coast Shop, where effortless elegance meets thoughtful service. These Terms and Conditions outline the agreement between you (our valued customer) and Coast Shop regarding your use of our website and purchase of our romantic dresses, statement jumpsuits, and feminine collections.

1. Acceptance of Terms

By accessing ladydresssales.com and placing an order, you agree to these Terms and Conditions in full. If you disagree, please refrain from using our website.

2. Our Customers

Coast Shop caters to fashion-conscious individuals seeking:

  • Romantic occasion wear and everyday elegance
  • Hand-embellished details and quality craftsmanship
  • Flowing silhouettes and sculpting designs
  • International shipping (excluding some Asian and remote regions)

3. Product Information

3.1 Collection Characteristics

Our collections feature:

  • Dresses: From delicate maxis to statement occasion pieces
  • Jumpsuits: Precision-tailored with sculpting fits
  • Swimwear: Hygienically sealed with protective covers
  • Hand-finished details requiring special care

3.2 Product Representation

We strive for accurate representations but note:

  • Colors may vary slightly due to screen settings
  • Natural fabrics may have characteristic variations
  • Measurements are approximate – refer to size guides

4. Ordering Process

4.1 Order Acceptance

Your order constitutes an offer to purchase. Acceptance occurs when we:

  • Send an order confirmation email, and
  • Dispatch your carefully packaged items

4.2 Payment Terms

We accept:

  • Visa, MasterCard, JCB
  • PayPal
  • Payment is required at time of order
  • Prices are in GBP (£) inclusive of VAT where applicable

5. Shipping Policy

5.1 Processing Time

Each romantic dress and statement piece is prepared within 1-2 business days.

5.2 Delivery Options

  • Standard Shipping (£12.95): DHL/FedEx, 10-15 business days after dispatch
  • Free Shipping (Orders over £50): EMS, 15-25 business days after dispatch

Delays may occur during peak seasons or due to customs processing.

6. Returns & Exchanges

6.1 Our Return Promise

We accept returns within 15 days of receipt when items are:

  • Unworn with tags attached
  • In original packaging
  • Exception: Swimwear returns only accepted for faulty items

6.2 Return Process

Follow our three-step process outlined in our Shipping & Returns policy.

6.3 Refunds

Issued within 5-7 business days of receipt, excluding original shipping costs unless our error.

7. Customer Responsibilities

  • Provide accurate delivery and payment information
  • Inspect goods upon delivery and report issues immediately
  • Follow care instructions for delicate fabrics
  • Cover return shipping costs unless item is faulty

8. Intellectual Property

All content on ladydresssales.com, including:

  • Product designs and descriptions
  • Photography and styling
  • Brand name and logos

are property of Coast Shop and protected by copyright laws.

9. Liability Limitations

Coast Shop shall not be liable for:

  • Minor variations in product appearance
  • Delivery delays beyond our control
  • Incorrect care resulting in damage
  • Indirect or consequential damages

10. Privacy & Data Protection

We handle your personal information with the same care we give to our hand-finished details. See our Privacy Policy for details.

11. Governing Law

These Terms are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of English courts.

12. Contact Us

For questions about these Terms or our feminine collections:

Email: [email protected]
Postal: Coast Shop, 12 Blakey Rd, Salisbury, GB SP6C 6HY